Collection and use of information
METRO tours respects and protects your
privacy. In the process of carrying out the requested service
and in order to give and provide information related to your
travel and/or other requested service, we will only use the
information that you provide us voluntarily. We pledge that
we will not sell, release or give this information to a third
party in a manner that is not stated in this statement.
METRO tours requests information from its users at several
places on its web site.
When booking accommodation, travels or
other services from our web site, we will ask for personal
information from the reservation holder (such as name, address,
contact telephone number and so on), as well as information
about other service users (such as name and date of birth
of children). This information will only be used in order
to carry out the service and to deliver documents, and will
only be available to those involved in carrying out the service,
meaning service providers, such as hotels and agents. Payment
information (such as credit card number and so on) is specially
protected and will only be accessible to banks, that is, credit
card companies in order to authorize payments.
We use IP addresses in order to analyze
trends, maintain our web site, follow user trends and collect
demographic information. IP addresses are not related to any
personal information that could lead to possible identification
of an individual.
Collected demographic information will
be made available to our media partners, professionals and
advertisers. This is not related to any personal information
that could lead to the possible identification of an individual.
In order to provide special services, we may cooperate with
a third party. Only in cases when users register for these
services will a third party have access to names and other
contact information necessary for providing the above mentioned
services. The third party is not allowed to use the personal
information except in order to provide the above stated services.
This web site contains links to other web
sites. Please take into consideration that METRO tours cannot
be held responsible for
respecting the privacy of users on the above mentioned web
sites. We urge our users to read the privacy statement of
each web site that collects personal information. This privacy
statement applies solely to information collected on this
Contact information, such as name and e-mail
address, will be requested if the user decides to register
to receive our newsletter.
This web site undertakes all necessary
measures in order to protect user information. Entering confidential
information via this web site is protected on-line and off-line.
If our registration form requests confidential information,
such as personal information, this information is encrypted
and protected by the SSL protocol. While visiting a protected
page, a lock icon at the bottom of the Internet browser such
as Internet Explorer or Netscape Navigator is locked, as opposed
to the open or unlocked icon that appears when visiting the
rest of our pages. Besides SSL encrypting, in order to protect
information about users on the Internet, we undertake everything
in our power to protect this information off-line as well.
Access to all information about our users, not only the above-mentioned
confidential information, is limited. Only employees who,
in order to provide certain services, need the information
have access to confidential information.
From time to time, you may receive information
about products, services and special offers, as well as our
newsletter. Respecting the privacy of our users, we offer
the users the possibility to refuse this kind of information.
Please make sure to check the method of choosing the above
Notification in case of changes
In case we decide to change our privacy
policy, we will notify you about this on our homepage so that
users will always be informed about information we collect,
the way we use it and under which conditions, if such exist,
we reveal it. If at any time we decide to use personal information
in a way different from those stated at the time that the
information was collected, we will inform our users by email.
The user will have the possibility of approving or refusing
the usage of information in the new way. We will use the information